Terms of Service
1. Agreement to Terms
These Terms of Service ("Terms") govern your use of the website and online appointment booking services provided by Miswak Multispeciality Dental Clinic ("we", "our", or "the Clinic").
By accessing our website or submitting an appointment booking request, you agree to comply with and be bound by these Terms and our Privacy Policy.
2. Online Appointment Booking Policy
Our online booking feature is designed to make consultation scheduling convenient and efficient:
- Booking Request vs. Final Confirmation: Submitting a booking form on our website constitutes an appointment scheduling request. Your consultation slot is officially confirmed once our clinic front desk contacts you via telephone call or WhatsApp (+91 99863 59848) to confirm the exact date and time.
- Zero-Wait Scheduled Slots: We operate on disciplined appointment scheduling to respect patient time and minimize waiting room congestion.
- Emergency Priority: Acute dental emergencies (severe toothache, broken teeth, facial swelling, bleeding) receive immediate triage priority in our schedule.
3. Medical & Clinical Information Disclaimer
All information published across this website—including educational descriptions of treatments such as root canal therapy, dental implants, orthodontic braces, clear aligners, aesthetic crowns, gum disease treatment, pediatric dentistry, and teeth whitening—is provided strictly for educational and informational purposes.
⚕️ Professional Clinical Disclaimer:
Website content does NOT constitute professional medical advice, personalized diagnosis, or a binding treatment plan. Every individual's oral anatomy, bone structure, and dental condition are unique. Definitive clinical diagnosis and customized treatment recommendations can only be established after a thorough, in-person clinical examination and digital diagnostic imaging (such as in-house RVG digital X-rays) performed by a certified dental practitioner at our clinic.
Submitting an appointment request or contacting the clinic through digital channels does not by itself establish a formal doctor-patient relationship until an in-person clinical consultation takes place.
4. Clinic Consultation Timings & Operating Policies
Consultations at our JP Nagar facility operate under the following schedule:
- Monday to Saturday (Two Clinical Sessions):
- Morning Consultation: 10:00 AM – 2:00 PM
- Evening Consultation: 5:00 PM – 9:30 PM
- Sunday: Open for prior appointments and emergency triages only. Patients are requested to call ahead (+91 99863 59848) to confirm doctor availability.
- Punctuality: Patients are requested to arrive 5 to 10 minutes prior to their confirmed time slot to enable preliminary registration and sanitization procedures.
5. Rescheduling & Cancellation Policy
We understand that unexpected schedule changes happen. If you need to reschedule or cancel your confirmed appointment:
- Please notify us at least 2 to 4 hours in advance by calling or messaging +91 99863 59848.
- Timely notification allows our dental team to allocate the open chair to patients experiencing severe acute dental pain or dental trauma.
6. Intellectual Property Rights
All clinic marks, logos, visual assets, original text descriptions, infographics, and website design elements are the intellectual property of Miswak Multispeciality Dental Clinic and are protected by Indian copyright and intellectual property laws. Reproduction, redistribution, or modification without prior written authorization is prohibited.
7. Limitation of Liability
Miswak Multispeciality Dental Clinic maintains this website in good faith to facilitate patient convenience. We do not guarantee uninterrupted or error-free website access. The clinic is not liable for temporary technical outages, third-party network failures, or transmission delays affecting online form submissions.
8. Governing Law & Jurisdiction
These Terms shall be interpreted and governed in accordance with the substantive laws of the Republic of India. Any disputes or claims arising out of or in connection with the use of this website or clinic services shall be subject to the exclusive jurisdiction of the competent courts in Bengaluru (Bangalore), Karnataka, India.
9. Clinic Contact Details
For questions regarding these Terms of Service or clinical consultation policies, please reach out to our clinic team:
📍 Address: Ilyas Nagar, JP Nagar 5th Phase, Bangalore, Karnataka – 560078
📞 Phone / WhatsApp: +91 99863 59848
⏰ Working Hours: Mon – Sat: 10:00 AM – 2:00 PM & 5:00 PM – 9:30 PM